# Customer Stories: Law Enforcement Request Management | Kodex

Source: https://www.kodexglobal.com/customer-stories

> See how Coinbase, Bitget, Bitfinex, and others use Kodex to manage law enforcement data requests at scale while protecting their users from fraud.

Customer stories

## How leading platforms handle law enforcement data requests

Law enforcement data requests are the soft underbelly of most organizations. Not so for Kodex customers. Explore how the world’s leading brands are creating a new standard for data requests in the digital age.

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Trusted by

### Stories

Cryptocurrency / Fintech

#### How Coinbase fights crime through scaled requests.
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Crypto Trading / Blockchain

#### How Bitfinex protects millions while handling global law enforcement requests.
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Crypto Derivatives / Fintech

#### Bitget boosts security: streamlining law enforcement response for better collaboration
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Kodex customers

### Trusted by the world’s leading brands to make their data requests faster, safer, and more data-driven

99.9% decrease

Time spent verifying law enforcement

75% decrease

Time spent reporting

9.6%

Repeat request rate

95.8% decrease

Time spent on case management

< 3 days

First response time

0 seconds

Request acknowledgment time

4 days

Resolution time, from receipt of data request to resolution

Customers

### Trusted by leading crypto exchanges

SOC 2 Bank-level encryption

“At Coinbase regulatory compliance is a core part of our business. Kodex is a powerful tool and partner when engaging with regulators”

John Kothanek

VP of Global Intelligence

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“Having all our data in one place has revolutionized our investigative capabilities. This strategic intelligence helps us protect our platform more effectively.”

Shann Lu

Head of AML

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“With Kodex, we don’t just manage compliance; we ensure trust, efficiency, and security at every step.”

Hon Ng

Bitget’s Chief Compliance Officer

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