Kodex Product Update | April 2025

What's New

Combo Search, find what you need faster

A powerful new way to search right from the homepage: one enhanced free-text search bar to start quickly, smart filters and preset options to narrow results with a click, and all the flexibility of advanced search seamlessly integrated for complex searches.

Analytics & Insights Dashboard, smarter decisions and trends

A new view of your operations. Track trends like volume and response times, monitor active requests and action items at a glance, and surface high-level KPIs for your team or execs. Flexible filters by timeframe, agency, case nature, jurisdiction, and request type let you slice the data across individual organizations or in a unified view.

Self-Service Features: Key Organization Settings

The Self-Service Hub now gives you more control over how your organization operates: attachment storage locations and data retention period, minimum due date settings, and applicable requestor jurisdictions and NDO workflow. Set it once and manage at your pace, no tickets needed.

Coming Soon

• Kodex API Enhancements: Improved technical documentation and new self-service API endpoints for account lookups and data production attachments.
• Agent Case Sharing: Enable multiple vetted law enforcement agents to securely access and collaborate on specific requests.
• Reimbursements: Enhanced reporting and notifications for tracking reimbursement collections and payment statuses.
• Target Revamp: A redesigned UI for target submissions and internal reviews, supporting structured data collection, automated lookups, and faster investigations.